Collection: FAQ's

What materials are the doormats made of?
Our doormats are made with durable, non-slip materials designed for both indoor and outdoor use.

Are the doormats easy to clean?
Yes, just shake them out or vacuum. For a deeper clean, you can wipe with a damp cloth and mild soap.

Do you offer custom designs?
Yes, we offer customization on selected models. You can add names, phrases, or images.

How long does shipping take?
Orders are processed within 3–5 business days, and shipping usually takes 5–7 days depending on your location.

Do you accept returns or exchanges?
We accept returns within 7 days if the product arrives damaged or defective. For customized mats, returns are only accepted if there is a production error.

Do the mats fade with sun or rain?
Our mats are treated to resist weather, but we recommend placing them in covered areas for longer durability.